Terms & Conditions

Introduction & Acceptance of Terms

Welcome to mk77, a trusted online gaming and betting platform serving Bangladesh. These Terms & Conditions ("Terms") govern your access to and use of all services, games, promotions, and features available on the mk77 platform. By registering an account or continuing to use our services, you confirm that you have read, understood, and agreed to be legally bound by these Terms in their entirety.

These Terms apply to all visitors, registered users, and any other persons who access or use mk77's services. If you do not agree with any part of these Terms, you must discontinue use of the platform immediately. mk77 reserves the right to update, amend, or revise these Terms at any time without prior notice. The most current version will always be available on this page.

1. Eligibility Requirements

To register and use the mk77 platform, you must satisfy all of the following eligibility criteria. Failure to meet any of these conditions may result in account suspension or permanent closure without prior notice.

• You must be at least 21 years of age at the time of registration. We enforce strict age verification as part of our responsible gaming commitment.
• You must be a resident of Bangladesh or a jurisdiction where online gaming is not prohibited by local law.
• You must register only one personal account. Multiple accounts per person are strictly prohibited and will result in immediate suspension.
• You must provide accurate, truthful, and complete personal information during registration and keep such information up to date at all times.

2. Account Rules and Responsibilities

Every registered user is personally responsible for their account activity. mk77 is not liable for any losses arising from unauthorized access caused by the user's failure to keep login credentials secure.

Password Security

Users must choose a strong, unique password and must not share login credentials with any third party. mk77 strongly recommends enabling two-factor authentication (where available) and changing your password regularly, particularly if you suspect unauthorized access to your account.

Account Verification (KYC)

mk77 may request identity verification documents at any time, including at the point of withdrawal. Acceptable documents include a valid National ID card (NID), passport, or driver's license issued by Bangladeshi authorities. Users who fail to complete KYC verification within the required timeframe may have their withdrawal requests delayed or declined.

Account Suspension and Closure

mk77 reserves the right to suspend or permanently close any account that violates these Terms, engages in fraudulent activity, or poses a risk to the integrity of the platform. Users may also voluntarily request account closure by contacting our support team. Any pending balances at the time of closure will be reviewed and handled in accordance with our standard procedures.

3. Deposits & Withdrawals

mk77 supports a range of local and international payment methods to serve players across Bangladesh, including Dhaka, Chittagong, Sylhet, and beyond. All financial transactions on the platform are processed through secure, encrypted channels.

Accepted Payment Methods

Deposits may be made using bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Minimum deposit amounts and applicable processing times are displayed at the time of transaction. All amounts are displayed in Bangladeshi Taka (৳).

Withdrawal Policy

Withdrawal requests are subject to successful KYC completion and compliance with active bonus wagering requirements. mk77 aims to process all approved withdrawal requests within 24 to 72 hours from submission. We reserve the right to request additional verification documents for large or unusual transactions before processing.

Currency and Exchange

All account balances, transactions, bonuses, and payouts on mk77 are denominated in Bangladeshi Taka (৳ BDT). mk77 is not responsible for any currency conversion fees or exchange rate differences that may be applied by your bank or mobile financial service provider.

4. Bonuses and Promotions

mk77 regularly offers welcome bonuses, reload bonuses, free spins, and seasonal promotions to eligible players. All promotional offers are subject to the specific terms and wagering requirements stated at the time the offer is activated. General conditions applicable to all bonuses include the following:

• Bonuses must be activated within the specified expiry period. Expired bonuses are forfeited automatically and cannot be reinstated.
• Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn. The rollover multiplier applicable to each offer is stated clearly in the individual promotion terms.
• Bonuses are intended for personal recreational use only. Any attempt to exploit bonus offers through coordinated betting, arbitrage strategies, or the use of multiple accounts will result in immediate forfeiture and account suspension.
• mk77 reserves the right to modify, suspend, or cancel any promotion at any time. Changes to ongoing promotions will be communicated via the platform. Players who have already activated an offer will be given reasonable notice of any material changes.

Seasonal promotions tied to events such as the BPL, IPL, T20 World Cup, Eid, Pohela Boishakh, and Victory Day may carry unique terms. Players are advised to review the individual terms for each promotional campaign before participating.

5. Responsible Gaming

mk77 is committed to promoting responsible gaming practices. We believe that gambling should remain an enjoyable form of entertainment and never become a financial burden or source of distress. This platform is strictly for adults aged 21 and above. We provide a range of tools to help players manage their activity, including deposit limits, session time reminders, and voluntary self-exclusion options.

If you feel that your gambling habits are becoming problematic, we strongly encourage you to reach out to our support team immediately. You may also visit our dedicated Responsible Gaming page for detailed guidance and self-assessment tools. mk77 supports a zero-tolerance approach to underage gambling and collaborates with responsible gaming organizations to uphold player welfare.

6. Intellectual Property

All content published on the mk77 platform, including but not limited to text, graphics, logos, icons, images, audio clips, software, and game interfaces, is the exclusive intellectual property of mk77 or its licensed content partners. This content is protected under applicable copyright, trademark, and intellectual property laws.

Users are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal, non-commercial purposes. Any reproduction, distribution, modification, or commercial exploitation of mk77 content without prior written consent is strictly prohibited and may result in legal action.

7. Limitation of Liability

To the fullest extent permitted by applicable law, mk77 and its officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform or its services. This includes losses arising from technical faults, service interruptions, or delays in transaction processing.

mk77 makes no warranties, express or implied, regarding the availability, accuracy, reliability, or fitness for a particular purpose of its platform or content. The platform is provided on an "as is" and "as available" basis. Users access and use mk77's services entirely at their own risk.

8. Prohibited Activities

The following activities are strictly prohibited on the mk77 platform. Engaging in any of these activities constitutes a material breach of these Terms and will result in immediate account suspension, forfeiture of balances, and may be referred to the relevant authorities:

• Using the platform for any form of money laundering, fraud, or other financial crime.
• Creating or operating multiple accounts for the purpose of exploiting bonuses or circumventing account restrictions.
• Using bots, automated scripts, artificial intelligence tools, or any other software to gain an unfair advantage in games or wagering.
• Accessing the platform from a jurisdiction where online gaming is expressly prohibited by law, or using VPN or proxy services to circumvent geographic restrictions.
• Engaging in collusion, match-fixing, or any coordinated activity designed to manipulate game or betting outcomes.

9. Amendments to These Terms

mk77 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, we will make reasonable efforts to notify registered users via the platform or by email. It is the user's responsibility to review the Terms periodically to remain informed of any updates.

Your continued use of the mk77 platform following the posting of any revised Terms constitutes your acceptance of those changes. If you do not agree to the updated Terms, you must cease using the platform and may request account closure by contacting our support team.

10. Governing Law and Dispute Resolution

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the principles of fair dealing and applicable international standards. mk77 encourages users to contact our support team in the first instance to resolve any dispute amicably. If a resolution cannot be reached informally, disputes may be referred to an appropriate neutral arbitration process. mk77 does not submit to the jurisdiction of any specific national court, and users are advised to seek independent legal advice if required.

11. Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions or any aspect of the mk77 platform, our support team is available 24/7 to assist you. We aim to respond to all enquiries within one business day (Bangladesh Standard Time, UTC+6).

Email: [email protected]